Q1: Do you offer international shipping?

We provide worldwide shipping for all orders placed through our online store.

Q2: How can I place an order on your website?

To make a purchase, please create an account on our online store and follow the shopping instructions provided.

Q3: How can I view the price of a specific product?

Please register as a member on our online store to access detailed pricing information for all products.

Q4: How can I check the availability of a specific item?

After registering as a member on our online store, you can verify the stock status of any product.

Q5: Are installation fees included in the product price?

Our listed prices do not include installation fees. Please contact us for a customized installation quote.

Q6: Will modifying a part affect the factory warranty?

Modifications will only impact the warranty of the specific part modified. All other parts remain under their original warranty terms.

Q7: Are delivery charges included in the product price?

Delivery charges are calculated at checkout based on the shipping carrier you select.

Q8: Do you offer home delivery for local customers?

Local customers may collect their orders at our office or a designated SF station. For home delivery, please contact us to arrange, noting that additional charges may apply.

Q9: What payment methods are accepted for purchases or deposits?

We accept payments via PayPal or credit card on our online store, in-person payments by cash or credit card at our office, or direct bank transfers to our HSBC or BOC accounts.

Q10: Can you recommend a brand for parts installation?

Please register on our online store to explore our product listings and brand options. For personalized recommendations, contact our team via email or phone.